Orders
Does Desi Silai Wala Offer Cash On Delivery (COD)?
Yes, we do offer Cash On Delivery but with an additional amount of 300 rupees
Will I Receive A Quality Product By Desi Silai Wala?
As an established brand, we adhere to strict quality and design benchmarks. Every DSW product goes through a 5 step Quality Control process to ensure that you receive the best
How To Track The Order Once Shipped?
You'll receive an email with the tracking details, you can check on the courier website and track the order with the tracking number.
What Is The Process For Replace?
To request an Exchange, please follow these steps:
Contact Us: Reach out to our customer support team via email at desisilaiwala@gmail.com or through our Contact Us page. Please provide your order number and a clear description of the issue.
Review: Our team will review your request and may require additional information or photos to process your request promptly.
Exchange Approval: Once your request is approved, we will initiate the Exchange process. The garment will be picked from your address & a new garment will be delivered to the same address.
Exchange Timeline:
Exchanges may take up to 5 working days to process from the date of approval.
You can always contact us for any return question at desisilaiwala@gmail.com.
Are There Custom Charges?
Product Prices displayed are inclusive of all taxes and duties
How do I know if my order is confirmed?
How do I know if my order is confirmed?
Do you ship internationally?
Yes, we do ship our products across the boundaries. We levy a minimal shipping fee to deliver goods internationally.
How long will it take until I receive my order?
It will take 7 days to 10 days to deliver your order depending upon the location and circumstances.
Can I cancel an order?
You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.